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Answers about My Genealogist, privacy, AI assistance, availability, and how to contact Drovaris.
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Occasional notes on product direction.
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FAQ
Common questions
What is My Genealogist?
My Genealogist is an evidence-based research assistant that helps family historians organize records, evaluate sources, resolve conflicts, and reach conclusions they can explain and trust. Your existing genealogy application remains the home of the accepted family tree.
Will My Genealogist replace my current family tree?
No. It is designed to work alongside established genealogy applications and GEDCOM-based workflows. It strengthens the research around your tree rather than forcing you to replace it.
How is it different?
Most family-tree applications excel at storing people, relationships, and events. My Genealogist focuses on the research gap: messy archives, unclear evidence quality, conflicting records, and uncertainty about the next step. It keeps claims tied to sources, reasoning, and visible uncertainty.
Can it import GEDCOM?
My Genealogist is designed for GEDCOM-oriented interoperability. Exact import and export behavior for preview participants will be described with preview access materials. Public marketing pages do not invent unsupported file workflows.
Does it change my family tree automatically?
No. Assistance does not silently change your accepted family tree or turn uncertain information into fact. You review the evidence and approve conclusions that matter.
Where are genealogy files stored?
This public website does not collect genealogy files or create customer accounts. Storage details for My Genealogist product access will be provided with preview materials and related privacy terms before access where required.
How is AI used?
Public website pages do not run AI on your browsing or email content.
For My Genealogist as a product, AI can help organize, compare, explain, and draft. It is not a substitute for your judgment. Conclusions that matter remain researcher-owned, with evidence and reasoning available for review. Margaret, the Drovaris Advisor for My Genealogist, is part of that assisted-guidance direction and is not a real person.
Is Margaret a real person?
No. Margaret is the AI-powered Drovaris Advisor for My Genealogist, represented by an AI-generated character portrait. She helps explain, organize, compare, and draft from available research information, but she is not a human genealogist and does not replace your judgment.
Does Margaret make decisions for me?
No. Margaret can identify patterns, explain conflicts, suggest next steps, and help prepare research summaries. You review the evidence and approve every important conclusion.
Is customer content used to train AI?
This website does not process genealogy records. Product training and data-use practices for My Genealogist will be stated in privacy and product terms provided before preview access where required. Do not assume training uses from this FAQ alone.
Will it support Windows and macOS?
Platform support will be confirmed with preview access materials. If you are planning ahead, include your preferred operating system when you join the private preview.
Is pricing available?
No public pricing is published on this website. Preview participation does not invent a commercial offer.
Is a subscription required?
Subscription and commercial packaging decisions are not published here. Preview access terms will be provided before access where required.
Can it be used without AI?
Assisted analysis is part of the product direction, but human review remains central. Exact offline or non-AI operating modes will be described with product access materials when available—not invented here.
Can professional genealogists use it?
Yes. My Genealogist is intended for getting-started researchers, experienced family historians, and professional researchers who want structured evidence review and transparent conclusions.
Does it support DNA evidence?
DNA-specific workflows are not presented as live capabilities on this website. Ask about research interests when you contact Drovaris if DNA is part of your work.
Can it organize photographs and scanned documents?
Organizing scans, transcripts, media, and research notes around research questions is part of the product direction. Availability of specific media features during private preview will be confirmed with participants.
Can research be exported?
Interoperability and export expectations will be described with preview materials. Public pages do not invent unsupported export formats beyond the GEDCOM-oriented direction already stated.
What happens if a subscription ends?
Commercial subscription terms are not published on this website. When commercial access exists, related terms will be provided before purchase or renewal.
How does privacy work?
Family history is personal. This public website does not collect genealogy files or create customer accounts. Contact is by email only.
Our Privacy Policy and Terms of Use are Version 1.0 Owner-approved public documents. Formal counsel review is deferred until Drovaris Systems is a registered company or commercial product features are introduced. For privacy questions, email [email protected].
What does local-first mean here?
My Genealogist is designed so your research materials and accepted conclusions stay under your control. Interoperability with established formats such as GEDCOM supports working alongside tools you already use—without requiring you to abandon your existing tree.
What are the system requirements?
Public documentation currently describes product purpose and research workflows. Detailed system requirements will be published with preview access materials. If you need specifics for planning, email [email protected] with your environment.
When will it be available?
My Genealogist is in private preview. Access is limited while research workflows mature. Join the Private Preview to express interest. This website does not offer public downloads or self-serve accounts.
How do I sign in to a Drovaris customer account?
Use Sign In or Customer Portal in the site navigation. Those links open the Customer Platform Account host. Authentication is owned by Customer Platform—this public website never hosts sign-in forms, sessions, or tokens. Preview interest still starts with Join the Private Preview when you do not yet have access.
Where do I get support?
For public product questions, start with this FAQ and Documentation, or email [email protected]. Guided support systems used by Drovaris (Support Intelligence) are not a public customer login on this website.
What is the Drovaris platform ecosystem?
Drovaris includes a public website for discovery, My Genealogist as the public product, Customer Platform for accounts and the Customer Portal when available, and internal systems such as Support Intelligence and Control Center. Control Center is for Drovaris administrative operations and is not linked from this site. See About Drovaris for the customer-facing overview.
How do I contact Drovaris?
Email [email protected]. Include your name and whether you are asking about My Genealogist private preview, product questions, documentation, privacy, partnerships, or a general company question.
Still need help?
Email [email protected] with a clear subject line.